Terms And Conditions

1. Introduction

By accessing or using this website (the “Service”), or by purchasing any handmade products from EBAAS by Atijeevan Foundation, you agree to be bound by the following Terms & Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, please refrain from using the Service.

2. Who We Are

EBAAS (Empowering Burn and Acid Attack Survivors) is a social initiative by Atijeevan Foundation, an NGO committed to supporting and rehabilitating burn and acid attack survivors through creative livelihood opportunities. Through ebaasbyatijeevan.org, we offer handcrafted products made with love, strength, and resilience by survivors, lovingly called our SHEroes.

3. Acceptance of Terms

By browsing our website, registering an account, or purchasing a product, you accept and agree to abide by these Terms.
We reserve the right to update or change these Terms at any time. Continued use of the Service after such changes constitutes acceptance of the revised Terms.

4. General Use & Eligibility

You must be at least the age of majority in your region to use our website or make a purchase.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion without prior notice.

5. User Information

When you register or place an order, you agree to provide accurate, current, and complete information.
We may cancel or refuse orders where false or misleading information has been provided.

6. Product Information & Pricing

All our products are handmade, and no two items are exactly the same. Product images are for reference only — colors, patterns, and shapes may slightly vary.
Prices and availability are subject to change without notice. All transactions are processed in INR (₹).

7. Payment & Billing

We use secure payment gateways that comply with industry-standard PCI-DSS requirements. By completing a purchase, you authorize us to charge your chosen payment method.
All orders are subject to acceptance and confirmation.

8. Shipping, Returns & Refunds

Please refer to our Return/Refund Policy and Shipping Policy for details on order processing, delivery timelines, returns, and exchanges.

9. Third-Party Tools & Links

Our website may contain links to third-party services or tools (e.g., payment processors, courier services). These are provided for your convenience.
We are not responsible for their content, accuracy, or practices.

10. User Content & Submissions

If you submit reviews, feedback, or any form of content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, or distribute it.
You must not post content that is:

• Offensive or abusive

• Infringing on third-party rights

• Unlawful or misleading

11. Prohibited Uses

You agree not to:

• Use the Service for illegal purposes

• Violate intellectual property rights

• Transmit harmful code (malware, viruses, etc.)

• Harass, abuse, or harm others

• Attempt to scrape or exploit website data

Violation of these Terms may result in suspension or termination of access.

12. Disclaimer of Warranties

Our products and services are provided “as is.” We make no guarantees about availability, completeness, or fitness for a specific purpose.
While we strive for accuracy and quality, we do not guarantee that the website will be error-free or uninterrupted.

13. Limitation of Liability

To the fullest extent allowed by law, EBAAS by Atijeevan Foundation is not liable for any indirect, incidental, or consequential damages arising from use of the Service or products.

14. Indemnification

You agree to indemnify and hold harmless EBAAS by Atijeevan Foundation, its team, and volunteers from any claims or liabilities arising from your use of the Service, your breach of these Terms, or your violation of any law or rights.

15. Termination

We reserve the right to suspend or terminate your access to the website or Services at any time, without notice, for violations of these Terms or other applicable policies.

16. Governing Law

These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Bangalore, Karnataka, where the foundation operates.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

18. Entire Agreement

These Terms, along with our Privacy Policy, Return/Refund Policy, and other posted policies, constitute the entire agreement between you and EBAAS by Atijeevan Foundation.

19. EBAAS Terms & Conditions

The EBAAS Terms & Conditions outline the rules, policies, and guidelines for using our website and purchasing our handmade products. By shopping with us, you agree to follow these terms designed to ensure transparency, fairness, and secure transactions for all our customers.

20. Atijeevan Foundation Policies

As part of the Atijeevan Foundation policies, we are committed to empowering burn and acid attack survivors through sustainable livelihood opportunities.
Our policies ensure ethical business practices, respect for human dignity, and compliance with Indian laws.

21. Handmade Products by Survivors

Each item listed on our store is a handmade product by survivors, carefully crafted with resilience and creativity.
Since every piece is unique, slight variations in color, shape, or design reflect authenticity and the personal touch of the maker.

22. Secure and Ethical Shopping

EBAAS guarantees secure and ethical shopping by using trusted payment gateways, transparent pricing, and fair-trade practices.
Customers can shop confidently, knowing their purchase directly supports the rehabilitation and empowerment of survivors.

23. NGO Terms and Conditions India

As a registered NGO in India, our NGO terms and conditions comply with all applicable laws and regulations.
Purchases and donations are handled transparently, ensuring accountability while helping us deliver long-term support to survivors.

24. About EBAAS by Atijeevan Foundation

EBAAS by Atijeevan Foundation was founded by Pragya Prasun, a courageous acid attack survivor who transformed her personal pain into a mission of hope.
Through her leadership, EBAAS works to empower burn and acid attack survivors by offering dignity, employment, and emotional healing.
This Privacy Policy – EBAAS by Atijeevan reflects our deep commitment to protecting every supporter and survivor who connects with us, ensuring transparency and trust as we continue building lives of resilience and independence.